Some of the Benefits of subscribing to iTrust
Collect only genuine consumer reviews and increase revenue and sales
All reviews are by email invitation, from your generated QR code with proof of purchase or from a customer who has asked to post a review. Reviews are, therefore, all from genuine customers ensuring the integrity of your reviews and your review score – no fake reviews from unscrupulous competitors!
Compare your business with your competitors using our unique benchmarking tool
Your reviews generate your own iTrust score but we also generate an average score for all iTrust companies within your market sector. You can see how your business compares with the average sector score over time.
Display your review score with your made to measure iWidget
Visitors to your website will immediately see your iTrust score on your iWidget and can then click on the widget to read the reviews. Consumers love to read reviews and a good score means more sales and revenue for your business.
Communicate with your consumers with our bespoke Market Research and mailing tools
In addition to the five fixed market sector questions that determine your iTrust score, we allow you to ask five additional questions set by you. This gives you the opportunity to harness valuable market research data about how your customers view your business and how you can make valuable adjustments and improvements. Our email editor also allows you to create documents to send to your database; offers, newsletters or review reminders.
Reduce your on-line advertising spend
Our integration with search engine advertising platforms, including Google Adwords, raises your CTR (Click Through Rate) which in turn raises your “Good Score”. This results in lowering your CPC (Cost Per Click) which in turn means more clicks for your money or less spend for the same number of clicks. Either way it’s great for your bottom line.
Individual online statistics and graphs will help build a picture of your business performance.
See the performance of each individual question and the average scores over time.
In built QR code generator and printed POS (point of sale) cards with all packages to help gather off line reviews
If you don’t have your consumers email address you can use our QR code generator (see example) to gather reviews. Simply hand your customer a printed point of sale card and with their smartphone, they can scan the code and be taken to the review questions on the iTrust website. This is great for businesses that sell face to face like shops, restaurants and beauty salons.
No minimum contract term – join for 1 month or a year
Unlike some other companies we don’t tie you in to long term contracts. We believe you should stay with us because you want to not because you are made to. If you choose the monthly package you can cancel at any time and your service will simply stop at the end of that month. If you choose the yearly plan and take advantage of our generous discount of two month free then it will cease at the end of the year.
Free listing in iTrust on-line Directory
You will automatically have a listing in our iTrust Directory with a link to your website. This will not only generate traffic to your site but the link will also help with your SEO (Search Engine Optimisation).
Review alerts by email
If you want to receive an email every time you receive a review you can but if you prefer, you can set it so that you only receive an email if the review is below a certain score. That way you can respond to the customer and address the reasons for the poor review. Poor reviews can also be suppressed from the iTRust score and website for up to 72 hours giving you time to contact the customer and resolve any issues.
Online and off line support
We’ve tried to make our site simple to use but should you have any difficulties, problems or questions we’re here to help – either by email , phone or make use of our step by step online New User Guide.